Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which Dubrovnik Food Tours collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://dubrovnikfoodtours.com/ website (“Site”).

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Sites, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
Our Site may use “cookies” to enhance the User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
Dubrovnik Food Tours may collect and use Users personal information for the following purposes:

To run and operate our Site
We may need your information to display content on the Site correctly.
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing your personal information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third-party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy
Dubrovnik Food Tours has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

[email protected]

This document was last updated on February 2, 2021

faq2

Frequently Asked Questions

If your questions are not answered here, please email through this form and we’ll be happy to help.

Food

We aim to provide traditional food from our region.

We visit various food shops in Old Town. Some are run by families. Some are run by Top Chefs. 

Tastings will be prepared in advance at each location based on the info that you provide. Please let us know of an dietary restrictions when booking or send us inquiry.

Yes, the combined samples are intended to be enough to replace a bigger meal, and satisfy most.

Yes, the combined samples are intended to be enough to replace a bigger meal, and satisfy most.

A selection of beverages (including local beer and authentic wines), soft drinks, choice of sparkling or still water, coffee.

We don’t generally advertise Dubrovnik restaurants, bars, or shops. We would rather write an honest review or provide you with a recommendation based on our experience or customers feedback.

Tickets

Yes. In case of any delays or changes in travel, please let us know. We will reschedule the tour for the next day or any date that suits you the best.

We understand that things happen and plans sometimes change, and that’s why we have a flexible cancellation policy. We ask that you inform us as soon as possible if your plans do change, as we keep our tour groups small and it’s important for us to fill our groups. We also appreciate as much notice as possible to change our orders and reservations at local establishments– many of which reserve space or tastes exclusively for Dubrovnik Food Tours!

• If you wish to exchange your tickets for another date, please email us.
• DFT(Ragusina Ltd.) operates in all weather, though reserves the right to alter or amend an itinerary if circumstances require.
• If DFT(Ragusina Ltd.) is forced to cancel a booked tour, any prior tour payments will be fully refunded

• For a full refund, cancel at least 6 hours in advance of the start date of the experience.

Sure, please send us an email or use Booking Inquiry.

No, If you had a good tour, gratuities – although not mandatory – are appreciated.

All tickets purchased are emailed directly to you in digital form. If you have not received your tickets yet, we are happy to resend.

Yes, we use Stripe for business, worldwide trusted online payment system.

You may pay through our system using all major Credit cards and PayPal or send us inquiry regarding different payment options.

our E-Certificate should contain a code. Simply enter that code in the Discount Code/E-Certificate field during the booking and checkout process.

Tours

As a solo traveler you can join our tours. We do require at least two guests for a tour to take place. If you’re the only person booked on a tour, we’ll switch you to another time or tour (if possible) or we’ll provide a single tour.

Yes, private tours are available for small parties or groups of up to 30 people. To inquire about a private tour, please fill out the contact form.

Yes, children of all ages can take one of our tours. We provide family friendly tours for families with children.

Absolutely, our reviews are outstanding, we treat our guests like family.

Old Town Food Tour – we walk about a 1.3 kilometers with few resting points. Dalmatian Flavors – with all locations combined, 1 km

Tours are available in English. For groups or private events, we can adapt the tour in Spanish, German, Italian or French.

Yes, if you curious about the series, we will show some of the key spots where filming took place within Old Town.

Yes! We encourage you to take photos and if you feel so inclined, post them to our social media page at Facebook, tag us on Twitter and Instagram, or include them in your review of Dubrovnik Food Tours on TripAdvisor or Google.

If it is really bad weather, tour can be postponed for the next day or fully refunded.

Social Distancing, small number of participants, hand hygiene.

Yes. Tour cost differs due to Viator commission rates. We encourage you to book directly from our website by using our trusted third-party booking provider BOOKEO.

Buy Tickets

Old Town Food Tour

€ 125  3- 4 hours

Konavle Tour

€ 150  6 hours

Dalmatian Flavors

€ 160  6 hours

Culinary Boat Cruise

€ 600  8 hours

€ 125  3- 4 hours

€ 145  6 hours

Culinary Boat Cruise

€ 600  8 hours

Check Availability

Fill out the form below and we will contact you regarding a tour

Arriving by cruise ship

COMPANY
Ragusina Ltd. Travel Agency

ragusina

Registered in 2011 at commercial court in Split, branch Dubrovnik. Basic capital 20000,00 kuna paid in total.

Bank account:
IBAN HR1624840081105892308
SWIFT: RZBHHR2X
Raiffeisenbank Austria d.d. Zagreb.

ID NUMBER 
OIB 33419938593

MBS 060273830

EUID HRSR.060273830

TRAVEL AGENCY ID code 
HR-AB-20-060274830

Dubrovnik, Croatia
Kovacka 15

[email protected]
[email protected]

Reserve Now & Pay Later

We’ll reserve your spot today, and you can cancel up to 1 day before your tour start time without a payment.

 
 
1
Find your experience /date and time
Choose date and secure your spot while staying flexible.
 
2
Make Reservation
Instant email reservation confirmation with the payment link.
3
Choose when to pay
Return back to pay once your plans are set.
 
4
Enjoy your experience
Have a great time on the tour.

Reservation Form

1Personal details
2Choose Date & Time
3Number of tickets