Return Policy

Yes. In case of any delays or changes in travel, please let us know. We will reschedule the tour for the next day or any date that suits you the best.

We understand that things happen and plans sometimes change, and that’s why we have a flexible cancellation policy. We ask that you inform us as soon as possible if your plans do change, as we keep our tour groups small and it’s important for us to fill our groups. We also appreciate as much notice as possible to change our orders and reservations at local establishments– many of which reserve space or tastes exclusively for Dubrovnik Food Tours!

• If you wish to exchange your tickets for another date, please email us.
• DFT(Ragusina Ltd.) operates in all weather, though reserves the right to alter or amend an itinerary if circumstances require.
• If DFT(Ragusina Ltd.) is forced to cancel a booked tour, any prior tour payments will be fully refunded

• For a full refund, cancel at least 6 hours in advance of the start date of the experience.

Sure, please send us an email or use Booking Inquiry.

No, If you had a good tour, gratuities – although not mandatory – are appreciated.

All tickets purchased are emailed directly to you in digital form. If you have not received your tickets yet, we are happy to resend.

Yes, we use Stripe for business, worldwide trusted online payment system.

You may pay through our system using all major Credit cards and PayPal or send us inquiry regarding different payment options.

our E-Certificate should contain a code. Simply enter that code in the Discount Code/E-Certificate field during the booking and checkout process.