WE LOVE TO HELP

And we think assistance should always be delivered with warmth, compassion, and understanding. We encourage you to explore this page as a resource for finding the answers to all of your inquiries. And get in touch anytime.

HELP & SUPPORT

GENERAL TICKET ADMISSIONS

Only Tickets purchased directly from us or one of our authorised distributors are valid for admission

REFUND/CANCELLATION POLICY

For a full refund, cancel at least 6 hours in advance of the start date of the experience.

RESCHEDULE POLICY

If you wish to exchange your tickets for another date, please email us.

BOOKING MISTAKES

If you made a mistake when purchasing your tickets, please email us in advance of your tour date so we can reschedule you to the correct date.

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RESERVE NOW & PAY LATER

Book any tour without any immediate payment. Online payment to be made at least 6 hours prior to tour start.

TICKETS AND TOUR INFORMATION

We encourage you to purchase tickets right here, on our website.

PRIVATE TOURS

Please visit our Private Tours page for the latest information.

underway

WHEN A TOUR IS UNDERWAY OR ALREADY HAS OCCURED

For each situation we will listen and make a determination based on all the information.

WEATHER

If it is really bad weather, tour can be postponed for the next day or fully refunded.

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FOOD ALLERGIES

Please let us know of any food allergies or food preferences when booking or send us inquiry.

FAQS

FAQS

Read the answers to the most frequently asked questions about our tours FAQ

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Frequently Asked Questions

If your questions are not answered here, please email through this form and we’ll be happy to help.

Food

We aim to provide traditional food from our region.

We visit various food shops in Old Town. Some are run by families. Some are run by Top Chefs. 

Tastings will be prepared in advance at each location based on the info that you provide. Please let us know of an dietary restrictions when booking or send us inquiry.

Yes, the combined samples are intended to be enough to replace a bigger meal, and satisfy most.

Yes, the combined samples are intended to be enough to replace a bigger meal, and satisfy most.

A selection of beverages (including local beer and authentic wines), soft drinks, choice of sparkling or still water, coffee.

We don’t generally advertise Dubrovnik restaurants, bars, or shops. We would rather write an honest review or provide you with a recommendation based on our experience or customers feedback.

Tickets

Yes. In case of any delays or changes in travel, please let us know. We will reschedule the tour for the next day or any date that suits you the best.

We understand that things happen and plans sometimes change, and that’s why we have a flexible cancellation policy. We ask that you inform us as soon as possible if your plans do change, as we keep our tour groups small and it’s important for us to fill our groups. We also appreciate as much notice as possible to change our orders and reservations at local establishments– many of which reserve space or tastes exclusively for Dubrovnik Food Tours!

• If you wish to exchange your tickets for another date, please email us.
• DFT(Ragusina Ltd.) operates in all weather, though reserves the right to alter or amend an itinerary if circumstances require.
• If DFT(Ragusina Ltd.) is forced to cancel a booked tour, any prior tour payments will be fully refunded

• For a full refund, cancel at least 6 hours in advance of the start date of the experience.

Sure, please send us an email or use Booking Inquiry.

No, If you had a good tour, gratuities – although not mandatory – are appreciated.

All tickets purchased are emailed directly to you in digital form. If you have not received your tickets yet, we are happy to resend.

Yes, we use Stripe for business, worldwide trusted online payment system.

You may pay through our system using all major Credit cards and PayPal or send us inquiry regarding different payment options.

our E-Certificate should contain a code. Simply enter that code in the Discount Code/E-Certificate field during the booking and checkout process.

Tours

As a solo traveler you can join our tours. We do require at least two guests for a tour to take place. If you’re the only person booked on a tour, we’ll switch you to another time or tour (if possible) or we’ll provide a single tour.

Yes, private tours are available for small parties or groups of up to 30 people. To inquire about a private tour, please fill out the contact form.

Yes, children of all ages can take one of our tours. We provide family friendly tours for families with children.

Absolutely, our reviews are outstanding, we treat our guests like family.

Old Town Food Tour – we walk about a 1.3 kilometers with few resting points. Dalmatian Flavors – with all locations combined, 1 km

Tours are available in English. For groups or private events, we can adapt the tour in Spanish, German, Italian or French.

Yes, if you curious about the series, we will show some of the key spots where filming took place within Old Town.

Yes! We encourage you to take photos and if you feel so inclined, post them to our social media page at Facebook, tag us on Twitter and Instagram, or include them in your review of Dubrovnik Food Tours on TripAdvisor or Google.

If it is really bad weather, tour can be postponed for the next day or fully refunded.

Social Distancing, small number of participants, hand hygiene.

Yes. Tour cost differs due to Viator commission rates. We encourage you to book directly from our website by using our trusted third-party booking provider BOOKEO.

Buy Tickets

Old Town Food Tour

€ 125  3- 4 hours

Konavle Tour

€ 150  6 hours

Dalmatian Flavors

€ 160  6 hours

Culinary Boat Cruise

€ 600  8 hours

€ 125  3- 4 hours

€ 145  6 hours

Culinary Boat Cruise

€ 600  8 hours

Check Availability

Fill out the form below and we will contact you regarding a tour

COMPANY
Ragusina Ltd. Travel Agency

ragusina

Registered in 2011 at commercial court in Split, branch Dubrovnik. Basic capital 20000,00 kuna paid in total.

Bank account:
IBAN HR1624840081105892308
SWIFT: RZBHHR2X
Raiffeisenbank Austria d.d. Zagreb.

ID NUMBER 
OIB 33419938593

MBS 060273830

EUID HRSR.060273830

TRAVEL AGENCY ID code 
HR-AB-20-060274830

Dubrovnik, Croatia
Kovacka 15

info@ragusina.hr
info@dubrovnikfoodtours.com

Reserve Now & Pay Later

We’ll reserve your spot today, and you can cancel up to 6 hours before your tour start time without a payment.
 
 
1
Find your experience /date and time
Choose date and secure your spot while staying flexible.
 
2
Make Reservation
Instant email reservation confirmation with the payment link.
3
Choose when to pay
Return back to pay once your plans are set.
 
4
Enjoy your experience
Have a great time on the tour.

Reservation Form

Old Town Food Tour
Number of Guests
Tickets: Adult (18+) 125€ | Youth (12-17) 65€ | Children free